ned48 Privacy Policy

Section 1

General Overview

This privacy policy ("Policy") applies to the ned48 platform and all services under it. ned48 (referred to hereinafter as "we", "our", or "the platform") operates an online betting and casino service for users in Bangladesh. When you visit the ned48 website, register an account, or use any of our services, you are considered to have automatically agreed to the terms of this privacy policy.

We place the highest importance on your privacy. Keeping your personal information secure and managing data with transparency is a core part of our responsibility. In this policy we explain what types of information we collect, why we collect it, and how your information stays protected.

Section 2

Scope of Application

This privacy policy applies to the following:

• All individuals who use the ned48 website and mobile version
• Those who have created an account as a registered member on ned48
• Those who have engaged with us via live chat, email, or any other communication channel
• Those who have carried out payment transactions

This policy applies only to ned48's own services. We are not responsible for the privacy policies of third-party websites or services.

Section 3

Information Provided Directly

When you create an account on ned48 or contact us, you voluntarily provide the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — our service is only for those aged 21 or above)
• Valid email address
• Preferred username and password
• National ID or passport information (when identity verification is required)
• Payment-related information, such as bKash, Nagad, or Rocket account numbers

Section 4

Automatically Collected Information

When you use our platform, certain information may be collected automatically for technical reasons, such as:

• IP address and device information
• Browser type and operating system
• Website access times and activity logs
• Cookie and session tracking data
• Which pages were visited and how long was spent on them
• Records of betting and gaming activity

This information is used to improve service quality and ensure security.

Section 5

Transaction-Related Information

A record of every deposit and withdrawal transaction on our platform is stored. This includes the transaction date, amount, payment method, and status. Details of any transaction made via bKash, Nagad, Rocket, Upay, or bank transfer are retained and used for financial auditing and dispute resolution.

Section 6

Core Service Operations

ned48 uses the information you provide for the following purposes:

• Creating, verifying, and maintaining accounts
• Ensuring age verification (preventing access by those under 21)
• Processing deposits and withdrawals
• Keeping betting and gaming services active
• Customer support and issue resolution (operating 24/7 live chat)
• Distributing bonuses and rewards

Section 7

Security and Fraud Prevention

We use your information to ensure the security of the platform. This information is essential for detecting suspicious logins, unusual transactions, and attempts to create multiple accounts. We comply with legal obligations to prevent money laundering and fraud, and cooperate with relevant authorities when required.

Section 8

Service Improvement and Personalisation

By analysing your usage patterns, we provide you with more relevant games, offers, and recommendations. This takes into account your betting preferences, game history, and activity patterns on the platform. This information also helps us improve the overall quality of our platform.

Section 9

Sharing Information with Third Parties

ned48 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in certain specific circumstances:

• Payment processors: Payment platforms such as bKash, Nagad, Rocket, and Upay or banks receive the information necessary to complete transactions
• Game providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft may receive limited session data to operate games
• Legal obligations: Information may be provided under a valid order from a court or law enforcement agency
• Technical partners: Cloud storage or technology service providers may process limited data under contractual confidentiality agreements

In every case, data sharing is governed by strict confidentiality agreements.

Section 10

Information That Is Not Disclosed

We never disclose the following information:

• Your password or login credentials
• Your full payment account details
• Any personal information to third parties for advertising purposes
• Your personal identity or gaming history to other users

Section 11

Use of Cookies

ned48 stores cookies in your browser that help improve your experience. A cookie is a small text file stored on your device that allows us to recognise you the next time you visit.

The types of cookies we use:

• Essential cookies: Required for login sessions and security
• Functionality cookies: Remember your preferences and settings
• Analytics cookies: Help us understand usage patterns

You can manage cookies from your browser settings. However, disabling cookies may cause some services to not function properly.

Section 12

Technical Security

ned48 applies industry-standard security technology to keep your information protected. Our platform uses SSL Encryption, which ensures that all data exchanged between your browser and our servers is transmitted in encrypted form.

• All data transfers are secured with 256-bit SSL encryption
• Passwords are always stored in hashed form — not readable in plain text
• Payment information is processed in the most secure encrypted environment
• Regular security testing and vulnerability assessments are conducted
• Servers and infrastructure are under 24/7 monitoring

Section 13

Administrative and Policy Safeguards

Alongside technical security, we also take administrative measures. Only authorised staff have limited access to your information, and they work under strict confidentiality agreements. Our data protection policy is regularly reviewed and updated.

Section 14

Data Retention Period

Your information is retained for as long as your account is active or as required by legal obligations. After account closure, financial and transaction records are retained for a specified period in accordance with applicable law. After that, the information is securely deleted.

Section 15

Data Access and Correction

You have certain fundamental rights regarding your personal information that ned48 respects:

• Right of access: You can find out what information we hold about you
• Right to correction: You can update incorrect or outdated information
• Right to erasure: Under certain conditions you can request that your information be deleted
• Right to object: You can object to the use of your information for specific purposes
• Portability: You can request a copy of your information

To exercise these rights, contact our support team.

Section 16

Closing Your Account

You can request to close your ned48 account at any time. After account closure we will no longer use your name for marketing communications. However, financial transaction records and KYC information will be retained for a specified period due to legal obligations.

Section 17

Registration Prohibited for Those Under 21

ned48 is an adult platform. Our service is only for those aged 21 or above. We verify age at the time of registration and have no intention of retaining information from anyone under 21. If a minor's information is collected by mistake, it will be deleted immediately and the associated account will be cancelled.

To learn more about responsible gaming, visit our Responsible Gaming page.

Section 18

Policy Update Process

ned48 may update this privacy policy from time to time. If any significant changes are made, we will send a notification to your registered email and clearly announce it on our website. The "Last updated" date at the top of the page will always reflect the date of the most recent revision. Continuing to use the platform after changes are made will be considered as your agreement to the new policy.

Section 19

Other Relevant Policies

Alongside this privacy policy, you are advised to read our following policies as well:

• Terms & Conditions — Full terms of service use
• Responsible Gaming — Guidelines for safe and healthy gaming
• About Us — ned48's identity and mission